PLEASE NOTE: FREE UK RETURNS ARE TEMPORARILY UNAVAILABLE
How to Return Your Items
Need to return an item? We offer a 45 day exchange or full refund if you are not satisfied. This 45 day window begins upon receipt of your item as specified in your tracking info.
To be eligible for a refund or exchange:
- Items must have tags attached and be returned in original packaging
- Items must remain unworn (except trying the garment on) and unwashed
- Be in a suitable condition to be restocked
Returned items are fully inspected and will not be accepted if they do not meet this criteria.
For any outstanding returns please email email@example.com
1: To request a refund or exchange simply fill out the below online returns form. Please note if this is not completed it will cause a delay to processing your return.
2: Return your items to
1 High Street
3: Once your returned item is received we will either process your refund or exchange. You will be notified of your refund once it’s processed. For exchanges we will automatically send out the required item as detailed in your returns form, you will not receive an email confirming this. For any updates on the progress of your return simply email us at firstname.lastname@example.org. If your tracking information shows that it has been received by our warehouse but you have not received your exchanged item, please forward your proof of postage to email@example.com and we can process your exchange immediately.
Please note we are not responsible for paying any costs and charges associated with returning items to us, including customs charges (import duty or tax) on any returns. We recommend you return your order via a tracked shipping method, or request a proof of postage receipt, as we cannot refund/exchange lost returns.
We recommended marking the shipment as 'returned items' to avoid customs charges.
Clearance items and outlet:
Clearance items (Patterned shirts) cannot be refunded. We are however, willing to exchange the product.
All outlet items are non returnable.
ONLINE RETURNS FORM