I paid for the white tapered t-shirt over two weeks ago, and to this day, the DHL tracking status on Webtrack still shows “awaiting processing,” which makes it seem like the order has not even been handed over to DHL yet.
I also contacted support about this issue two days ago. While I received the automatic confirmation email saying someone would get back to me shortly, I still haven’t received any follow-up response.
At this point, I’m extremely disappointed with both the lack of communication and the overall handling of this order, and I’m starting to regret placing the order altogether.
Hi Stephen,
Thank you for taking the time to leave this feedback, and I’m genuinely sorry for the frustration and disappointment this has caused. I completely understand how concerning it is when tracking doesn’t appear to update properly, especially after waiting this long. I’ve checked and can confirm your order has left our warehouse, so this does seem to be a courier or tracking issue rather than it not being dispatched.
I’m also really sorry that you haven’t had the response you expected from support. I haven’t received anything beyond the automated confirmation on my side, so please could you send another email to our support team so this can be properly investigated for you. I’d really like the chance to get this sorted as quickly as possible.
Thanks,
Scott
A nice shirt overall, material is comfortable, but the sleeves are about 1.5 inches too short, despite fitting in other areas. Quite disappointing, so unsure if I’ll buy again.
Hi Lewis,
Thanks for taking the time to leave an honest review. I’m glad to hear you liked the material and overall feel of the shirt, but I’m really sorry the sleeve length let it down for you. I completely understand how frustrating that is when the rest of the fit works well. Your feedback is genuinely helpful, and I’ll definitely take it on board as I continue looking at fit improvements.
Thanks,
Scott
I love my Tapered shirts. I have 3 t-shirts already and a long sleeve on the way
I highly recommend them!
Hi Franco,
Thanks for the brilliant review. Really glad to hear you’re loving the shirts and have already built up a solid collection. It’s great knowing the t-shirts have worked so well for you, and I hope the long sleeve is just as good when it arrives. Really appreciate the recommendation and support.
Thanks,
Scott
Really happy with this new addition to my Tapered collection, colour is great, fit is exceptional
Hi Jimi,
Thanks for such a great review. Really glad to hear you’re consistently happy with the fit, shape and overall feel of the shirts. It means a lot knowing the products continue to deliver for you each time.
Appreciate you taking the time to share that.
Thanks, Scott
Really pleased with the fit and shape of this shirt, great products at Tapered, always happy with the look and feel of their items
Hi Jimi,
Thanks for such a great review. Really glad to hear you’re consistently happy with the fit, shape and overall feel of the shirts. It means a lot knowing the products continue to deliver for you each time. Appreciate you taking the time to share that.
Thanks,
Scott
Great shirt. Very comfortable and looks good. Beat one I have found for fit individuals. All others I have found look and feel cheap. Not this shirt. It’s great
Hi Jeremy,
Thanks so much for such a fantastic review. Really glad to hear the shirt stood out for both comfort and quality, especially compared to other options you’ve tried. Finding something that genuinely fits well and feels premium can be a challenge, so it’s great to know this delivered for you. I really appreciate you taking the time to share that.
Thanks,
Scott
Found you have to go up a size compared to their size chart and two sizes compared to normal (I'd normally wear size Large, but even XL was too small).
However, once I got XXL, it was a perfect fit - broad across shoulders and narrow at waist - and nice and long to boot. Perfect fit for an athletic guy, honestly.
Hi Thomas,
Thanks for taking the time to leave such a detailed review. I really appreciate you sharing your sizing experience, as that’ll be genuinely helpful for others too. I’m glad once you found the right size, the fit gave you exactly what you were looking for through the shoulders, waist and length. Sounds like it ended up being a perfect match for your build, which is great to hear.
Thanks,
Scott
Hi Chris,
Thanks for leaving a review. Really glad to hear you’re happy with both the fit and style. Appreciate you sharing that.
Thanks,
Scott
I think I've found my particular go-to store with Tapered; the garments are high quality and look, feel, and fit perfectly. The fact that I can wear these shirts tucked without loads of fabric bunching up around the abdomen is also a big plus. Absolutely satisfied!
Hi Antonio,
Thanks for such a brilliant review. It’s great to hear you’ve found your go-to with Tapered and that the fit, feel and overall quality have all hit the mark. That clean look when tucked in without excess fabric makes such a difference, so I’m really glad you’ve noticed that. Appreciate you taking the time to share this and the kind words.
Thanks,
Scott
Been waiting for the black tees to be restocked since I bought a navy one and loved it. Worth the wait, despite there being a small issue with the initial delivery (through no fault of tapered) they sorted out a replacement promptly. The fit is perfect as expected. Shout out to all of the team tapered 🫡
Hi Matt,
Thanks for such a great review. I’m really glad the black tees lived up to expectations after the wait, and that the fit was exactly what you were hoping for again. I appreciate you mentioning the delivery issue too, and I’m glad it was sorted quickly for you. It means a lot that you stuck with it and took the time to share this.
Thanks,
Scott
Great quality shirt and a fantastic fit.
Initial order (medium) was a little too snug but the exchange process (for large) was simple and speedy.
Like the shirt; love the service.
Hi Derek,
Thanks for such a great review. Really glad to hear the shirt delivered on both fit and quality once you got the right size. It’s great to know the exchange was quick and straightforward too. Sounds like everything came together well in the end.
Thanks,
Scott
Its taken me ages to find a t-shirt that isn't desinged for men with a beer belly!These are perfect, broader across shoulders and chest, fitted at waist and good length to allow them to stay tucked. Perfect
Hi Martin,
Thanks so much for taking the time to write this. I know how frustrating it can be trying to find a t-shirt that actually suits a lean athletic build, so I’m really glad these worked exactly how you wanted. It’s great to hear the broader chest and shoulders combined with the fitted waist and proper length made the difference for you. Sounds like you’ve finally found the right one!
Thanks,
Scott
Out of an order of 2 shirts I received 1. And now I am asked to review the missing one! What an insult
Hi Swen,
Thanks for raising this. I’m sorry for the confusion and I completely understand how that would feel frustrating. One of the shirts in your order was on pre-order, which is why you’ve only received the in-stock item so far. The review request is automated and unfortunately doesn’t recognise split shipments, so I can see how that came across the wrong way.
I appreciate your patience while the remaining shirt is on its way, and I’m sorry again for the irritation caused.
Thanks,
Scott
Quality of shirt was great, disappointingly fit was slightly too small around neck and biceps. I was happy to exchange but XL option was out of stock. This means I have to return (at my cost) and then reorder later on, which is a shame.
Hi Nicola,
Thank you for taking the time to leave such an honest review. I’m really glad to hear you were happy with the quality of the shirt, and I understand the frustration when the fit is just a bit too snug around the neck and biceps. The shirt is available in the XL you’re after, just in a different style, and I've arranged for our team to send an email explaining how to arrange the exchange.
I hope that helps make the process a bit smoother for you.
Thanks,
Scott
I’ve bought three of these shirts now they are all lovely, the fit on this last one was a little large so I exchanged, no hassle excellent customer service, kept informed regarding the status of my exchange, new shirt arrived and it fits perfectly well packaged lovely material and excellent five star service, I’d highly recommend and wouldn’t hesitate to use this company again.
Hi Steven,
Thanks so much for taking the time to write such a thoughtful review. It’s great to hear you’ve now got a few of the shirts and that the exchange process was smooth and hassle free for you. I’m really glad the replacement fit perfectly and that the quality, packaging and communication all stood out. Knowing you’d happily come back again genuinely means a lot.
Thanks,
Scott
I bought my first pair a few months back and have already ordered a second pair! I love the fit…slim but not “skinny,” with great stretch.
Hi there,
Thanks so much for taking the time to share this. It’s great to hear you came back for a second pair and that the fit has been exactly what you were looking for. Really appreciate you sharing your experience.
Thanks,
Scott
Hi Tim,
Thanks for leaving a review and I’m sorry it took longer than expected for your order to arrive. Delays can unfortunately happen at certain times of year and parcels can sometimes be held up at customs, which can slow things down. I really appreciate your patience and I hope you’re happy with the items now they’ve reached you.
Thanks,
Scott
Hi Jose,
Thanks for the great review. Really glad to hear you found it comfortable and that the fit was spot on.
Thanks,
Scott
Hi Richard,
Thanks for leaving a review. Really glad to hear you’re happy with the fit and feel of the white t-shirt. It’s always great when something feels right as soon as you put it on. Appreciate you sharing that.
Thanks,
Scott
Hi Andreas,
Thanks for leaving a review. I’m really glad to hear you’re happy with the product and that it delivered for you. Appreciate you taking the time to share that.
Thanks,
Scott
just bought black Henley, great t shirt, well made with nice finishing detail on neck and arm, perfect fit as always and very flattering in all the right places, great product, fast delivery, great customer service and engagement, well done guys
Hi Craig,
Thanks for such a brilliant review. Really glad to hear the black Henley hit the mark for you. Sounds like the fit, fabric and finishing details all came together exactly how you wanted, and it’s great to know it feels flattering in all the right places. I appreciate you mentioning the delivery and service too. Means a lot that you took the time to share all of that.
Thanks,
Scott
This is my fourth purchase from Tapered. Every one of them, including this great top, have fit perfectly and made me feel really good about myself. Quality is great, service is fantastic.
Hi Jonathan,
Thanks for such a fantastic review. Really appreciate you coming back again and again, and it’s great to hear every piece has fit perfectly for you. Knowing the clothes make you feel good about yourself genuinely means a lot. Thanks as well for the kind words about the quality and service.
Thanks,
Scott
Just received my first order and I'm really impressed with the fit. As an athletic guy with size 44+ shoulders and size 30 waist, it's difficult to find clothes that fit properly. Highly recommend Tapered.
Hi Eric,
Thanks for such a great review. Really glad to hear the fit impressed you straight away, especially with your shoulder to waist ratio. Finding something that works properly for an athletic build can be a real challenge, so it’s great to know this one hit the spot for you. Really appreciate the recommendation too.
Thanks,
Scott
Hi Chris,
Thanks for taking the time to leave a review. Really glad to hear the fit and colour hit the mark for you. Appreciate you sharing that.
Thanks,
Scott
Hi Chris,
Thanks for the review. Really glad to hear you’re loving the fit, colour and feel - sounds like it’s a winner all round. Appreciate you taking the time to share that.
Thanks,
Scott
